For ages 21+

rbajee Responsible Gambling

Gambling should always be a source of entertainment — not stress or problems. rbajee believes that safe and informed play is the foundation of genuine enjoyment.

For individuals aged 21 and above only

Our Commitment

rbajee is an entertainment platform offering a variety of games including slots, live casino, and cricket betting. However, we always keep in mind that every player's wellbeing and safety is far more important than the enjoyment of any game. That is why we make no compromises on responsible gambling.

Our about us and mission makes it clear that rbajee is more than just a betting site — it is working to build a responsible community. We believe that with the right information and tools, any player can keep their entertainment in check.

The minimum age to participate in casino and betting activities in Bangladesh is 21. rbajee strictly follows this rule and does not allow minors to open an account or take part in any form of betting. Age verification is an essential part of our registration process.

Remember: Gambling is a form of entertainment, not a guaranteed source of income. Every bet carries an equal chance of winning or losing. Play within your means.

Our terms and conditions contain detailed rules on responsible gambling — it is important to read them carefully before opening an account. These rules are in place to keep you protected.

  • Only registered users aged 21 and above are allowed to play.
  • You can set or suspend account limits at any time directly from your account settings.
  • A 24/7 live chat and email support team is always available to help.
  • Your personal privacy is fully protected — no information is shared with third parties.
  • Self-exclusion requests are acted on promptly once received.

Tools to Keep Yourself in Control

rbajee gives you the freedom to set your own gambling limits. Each of the features below can be used at any time from your account settings.

Deposit Limit

Set a Deposit Limit

Choose the maximum amount you can deposit daily, weekly, or monthly. Once a limit is set, it cannot be increased before the specified period ends.

Time Limit

Set a Session Time Limit

Set a daily time limit for how long you play. When the time is up, your account will be logged out automatically.

Loss Limit

Set a Loss Limit

The system will stop you once you have lost a set amount. This protects you from making rash decisions.

Cooling-Off

Take a Temporary Break

Suspend your account for a few days or weeks. During the break, neither deposits nor betting will be possible.

Self-Exclusion

Self-Exclusion

If you want to stop playing entirely for an extended period, submit a self-exclusion request. Choose 6 months, 1 year, or permanent — as you prefer.

Reality Check

Reality Check

Turn on pop-up notifications at regular intervals — they will remind you how long you have been playing and how much you have spent.

Warning Signs of a Problem

It is not always easy to tell whether betting or gaming is becoming a problem. If you notice any of the following behaviours in yourself or someone you know, it is important to take note.

Watch out — seek help if these signs appear:
Financial Pressure

Spending Beyond Budget

Spending money set aside for household expenses, rent, or debt repayment on betting, or placing more bets to try to recover lost money.

Emotional Distress

Anxiety When Not Playing

Feeling uneasy, irritable, or in a bad mood when unable to play; constantly thinking about gambling and being unable to focus on other tasks.

Relationship Problems

Hiding from Family and Friends

Keeping your gambling hidden from family or friends, being dishonest about it, or neglecting other responsibilities in order to play.

Loss of Control

Unable to Stop

Returning to play repeatedly despite deciding to stop, or continuing to play beyond the time you intended.

Experiencing these signs does not mean you are alone. Many people face this situation and recover with the right help. Asking for help is a sign of courage, not weakness.

Where to Get Help

If you feel there is a problem, do not carry it alone. The rbajee support team, your family, and professional counsellors are all here for you.

rbajee Support

24/7 Live Chat Immediate help at any time — available in both Bengali and English
Email Support [email protected] — write to us about any matter in detail and we will respond
Self-Exclusion Request Inform the support team and your account will be closed promptly
Family and Friends

Seek Help from Family

Open up to a trusted family member or close friend. They can help you stay on track — for example, by helping you avoid playing outside set times or offering advice on financial matters.

Telling your family is often the first and most effective step toward resolving the problem.

Professional Advice

Professional Counselling

Mental health specialists and counsellors in Bangladesh offer guidance on gambling-related problems. You can seek help from the psychiatry department of a local hospital or from a professional therapist online.

Professional counselling is completely confidential and non-judgmental.

Tips for Playing Responsibly

Responsible gambling means setting a budget and a time limit before you play and sticking to them. Trying to win back lost money by placing more bets often leads to greater losses. This is known as "chasing losses" — be careful to avoid this habit.

Only spend money on betting that you can afford to lose without it affecting your daily life. Never use money meant for household expenses, your children's education, or debt repayments on gambling.

Take breaks — set specific days of the week to play rather than playing every day. Outside of gambling, stay involved in other hobbies, time with family, exercise, or community activities.

Our privacy policy states that your personal information and play history are kept completely confidential. If you seek help, your identity will never be shared with third parties.

For answers to more general questions, visit our FAQ page — there you will find answers to questions about account management, deposits, and support.

Important reminder: All services on this site are for adults aged 21 and above only. If you believe a minor you know is using this site, please notify our support team immediately.

Questions About Responsible Gambling

You can apply for self-exclusion directly from your account settings. Alternatively, you can inform our support team via 24/7 live chat or email and they will close your account promptly. The self-exclusion period can be 6 months, 1 year, or permanent — your choice.

Lowering a deposit limit takes effect immediately. However, increasing a limit requires a waiting period (cooling-off period) to pass — this rule is intentional so that limits cannot be raised on impulse.

Start by talking to them directly — with empathy, without judgment. Encourage them to contact the rbajee support team. If needed, let other family members know about the situation and suggest seeking help from a local mental health counsellor.

Yes, any balance remaining in the account can be withdrawn after a self-exclusion request is made. The support team will assist you through the process. Withdrawal normally takes between 15 minutes and 2 hours.

Set a budget and time limit before you start playing and stick to them. Treat winnings as a bonus, not a goal. Take breaks instead of playing for long stretches at a time. Spend time with family and friends. If you are not in the right frame of mind, avoid playing that day.

No. The minimum age to participate at rbajee is 21. Age is verified during registration and no one under 21 is allowed to open an account or play. If you have any concerns, please inform the support team.